Increasing the value of information: Putting content in context: is that enough?

This paper presents our views concerning the use of context as a part of the participatory approach in order to provide content in context to increase the value of information. Our aim is to decrease the “ontological gap” that exists between users and information systems. Our focus is to close this gap by using contextual information. We introduce a three layer perspective view to context that takes into consideration location / environment, activity / task, as well as personal / interpersonal attributes and instances. Using this structure, we present how we shaped and designed content that is contextually related to the users, in two of our cases. In the first case (Växjö Library) we make use of the activity/task layer of the context information while in the second case (BoardFamily and FreerideHub) we make use of location/environment and personal/interpersonal layers. In both cases, we experienced increased usability thus higher value of